It's apparent that Verizon employees do not know basic math. This clip has a Verizon supervisor stating .002 dollars/kb is the exact same as .002 cents/kb...

I swear I wanted to rip the employees head off hearing this. They are changing from cents to dollars without applying any additional math...

It would be like this:

Say they were charging 1 cent per kilobite, and you were to use 100 kilobites:

1 x 100 = 100 cents, or 1 dollar, NOT 100 DOLLARS!!!

Now if you do the same for .002 cents you get the following:

.002 x 100 = .2 CENTS, or 2/10 of 1 penny, NOT 20 CENTS!!!

Come on guys, how can EVERYBODY AT VERIZON not know how to do a simple conversion (or more clearly, not know that the end results is still in cents, and does not change to dollars automatically without any conversion)...